At Dealfair, we are committed to ensuring your satisfaction with every purchase you make through our platform. We understand that sometimes you are not satisfied and want to return a product or request a refund. Below, we outline our return and refund policy to guide you through the process and make your procedure more manageable:

If you receive a product that is defective, damaged, or not as described by the description, you can request a return of the product within 30 days. Here's how the process works for this situation:

• Get in touch with our customer support team through our website or social platforms, providing details of the issue you encountered and any relevant photographs, if applicable.
• Our support team will inspect your request and provide you with relevant instructions on how to make it return.
• Once our team receives and inspects the returned item, we will process your refund or offer a replacement per your preference.

If you wish to return a product that is in good condition but no longer meets your needs or expectations, you can do so within 30 days of receiving the item. Here's how to proceed:

• Contact our customer support team through the website or social platforms to initiate a return request.
• In this case, you may be responsible for return shipping costs, depending on the reason for the return.
• Once our team receives and inspects the returned item, we will process your refund and deduct any applicable restocking fees or shipping costs.

If you decide to cancel your order before it has been shipped, contact our customer support team to make this happen earlier. We will do our best to accommodate your request for cancellation and issue a full refund.

Refunds are usually processed within 5 to 7 business days after we receive and inspect the returned item. The refund processing time may vary based on payment method and financial institution.

In some cases, restocking fees may be associated with returns of non-defective items. If this is the case, these fees will be deducted from your refund amount.

For non-defective item returns, you may be responsible for covering the return shipping costs unless the return is due to an error on our part.

We encourage you to review product descriptions, images, and seller policies before purchasing to ensure the item meets your requirements so you don't have to be involved in the refund process.

If you have any questions or need assistance with a return or refund, Review our Refund Policy or contact our customer support team through our website. We are here to help you have a smooth and hassle-free shopping experience on Dealfair.

Thank you for choosing Dealfair for your online shopping needs.